1.The printer has a Paper Jam
If
there is a paper jam in the standard receptacle gently pulls the paper out from
the receptacle. where as propulsion this paper out, make sure the paper is
properly aligned. If the paper does not move while pulling, check the fuser
area near the toner cartridge.
If
the paper jam is within the manual receptacle, gently pull the paper out. If
the paper does not move when force or you do not see the jammed paper, check
the fuser area around the toner cartridge.
If
the paper jam is around the toner cartridge, open the front cover of the
printer and pull the toner cartridge out. WARNING: do not expose the toner
cartridge to light for more than a few minutes. cover the cartridge with a
piece of paper. Also, do not touch the green surface beneath the toner
cartridge. If needed, remove manual receptacle. Next, remove the jammed paper.
Replace the toner cartridge and close the cover.
2. Red light
Troubleshooting
If
the printer displays a red light, consult the following:
·
Check for a paper jam.
·
Make sure the front cover is closed.
·
Check if the printer has stopped working due to a major
error.
·
The toner cartridge is not properly installed.
·
Contact a Samsung representative.
·
Blinking Red light
·
A minor error is occurring. Wait a few minutes and the
printer will resolve the matter.
·
Toner cartridge is low. Order a replacement toner
cartridge. For a temporary fix, distribute the toner.
3. Paper does not feed into Printer
The
paper might not be loaded correctly. Remove the paper and certify the paper is
aligned with the receptacle. Check that the guides are aligned correctly.
There
is too much paper in the receptacle. Remove excess paper from the receptacle.
Paper
is too thick. See specification on the user manual to insert the correct size.
4. Printer Prints the Wrong Text
The
printer cable is loose or has to get replaced. Before replacing the cable,
disconnect the cable, wait five seconds, then plug the cable back into the
printer. Try connecting the printer to a different computer and try a print job
that was successful in the past. If this does not work, then a new cable may be
necessary.
The
wrong printer driver was selected. Try choosing one of the printer drivers as
shown above.
The
software application is malfunctioning. Try printing another job from another
application.
The
current operating system is not working. If printing from a Windows platform,
open a DOS prompt and type the following: Dir LPT1
Press
enter. Exit Windows and resuscitate. Flip the printer off and switch back on.
5. Printer is heating
For
general heating issues, the printer may have to be turned off by pressing the
facility button. Let the printer calm down before using the printer again. If
this does not work, the fans may have to be replaced.
Samsung Printer Support:-
- Samsung printers are very smart devices still user may face some technical glitches while using the device. The helpline at Samsung Customer Service is always ready to solve all problems of users. Anyone can call Samsung printer tech support to get solve all his queries instantly. Undoubtedly, Samsung printers are one of the best printers in the market and like any other printer devices, it may be possible that user may face some technical problem and him unable to solve it. But at this situation user don’t need to panic, simply pick up the phone and make a call to Samsung printer troubleshooting support phone number. Our best services are available 24*7 to serve customers. We provide the best technical solution in the market and provide extra knowledge to the user.
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